In line with our desire to achieve maximum customer satisfaction, Jaradey.com takes utmost care of product quality, packaging and shipment. Be assured that every products we offer for sale on our website are brand new, of genuine quality materials. But in the rare event that you are not fully satisfied with what you purchased, you can return it to us base on our stipulated policy below.
Our valid return policy is within FIVE (5) working days from the delivery date
'Return' is defined as the action of receiving from a buyer an item purchased from our website due to any of the following:
⦁ Item was defective
⦁ Item was damaged during the shipping process
⦁ Product(s) was missing from our own end
⦁ Wrong item(s) was delivered
We hereby, encourage our esteemed customers to review the listing before making a purchase decision. In the event that a buyer orders a wrong item, the buyer shall not be entitled to a return/refund.
How do I return an item sold and shipped online?
For orders placed online, kindly fill your return request online if you've received an item in a 'Damaged', 'Defective' or 'Not as Described' state.
Package the item you wish to return along with all original packing materials, seal intact and accessories, freebies if available, then mail as directed.
send your items to Jaradey.com, Water Corporation Building, Ijora Olopa, Lagos. Nigeria.
You must return an item in the same condition as it was received, not used or altered in any way. You must also include, in the same condition as it was received:
all original packaging such as boxes, bags, fliers, etc.
"free gifts" or bonus items (when included)
Exceptions for Returns:
There are certain scenarios where it may be difficult for us to support returns:
It must be returned still in NEW condition (all packaging materials must be intact)
Return request made outside the specified time frame,
Anything missing from the package you've received including price tags, labels, original, packing, freebies and accessories,
Product is damaged due to misuse,
A non-defective product shall only be accepted, if a customer is requesting for an exchange. Products sold in a clearance sale are final and are not eligible for return. It needs to be returned alongside a filled RETURNS FORM.
Upon receipt, we will check and let you know whether the ordered product is eligible for return or not. We will replace or proceed with refund by bank transfer, if required within 1 to 2 working days. Kindly note that replacement cases are subject to availability of the product at the time of the return process.
NB: Bank Transfers may take up to 48 hours from the day you passed your quality check to be processed.
For further enquiry, please call 08062359810. Email all Returns Product to email@example.com